The boring work,
done well,
done without you.
An ops team — half AI agents, half humans — that runs the back-office work your company can't afford to staff and shouldn't have to. Finance reconciliation, customer support, data plumbing, vendor chasing. Outcomes, not seats.
What we run for you.
Pick the queues. We staff the agents and the humans behind them.
Finance ops
AP/AR reconciliation, vendor chasing, expense classification, and monthly close prep. Agents do the matching; humans approve the edge cases.
Customer ops
Tier-1 and tier-2 support, refunds, escalations. Agents draft, humans send. Escalations come to you with a one-line summary and a recommended action.
Data ops
Pipeline babysitting, dashboard upkeep, ad-hoc analytics, and one-off scrapers. The work that drowns your one data person.
A shift you can watch.
A real-time queue, with every action attributed to a human or an agent. Audit-ready by default.
Two layers. One queue.
AI agents take the first pass on every ticket — classifying, drafting, gathering context, proposing an action. A human ops associate reviews, edits, and sends. You see the queue, the SLAs, and the per-ticket cost in real time.
- Every action signed: agent ID, human ID, timestamp, prompt & output saved.
- SLAs you set. We page ourselves, not you.
- Weekly review: what got auto-handled, what should have been escalated.
- Kill switch: pause any agent or queue from your dashboard, instantly.
We plug in.
You don't migrate.
We work inside your QuickBooks, Zendesk, Snowflake, Salesforce — whatever's already running. No new system of record, no rip-and-replace, no “platform” you have to learn.
- Read-only by default; write access scoped per workflow.
- SOC 2-friendly: every credential vaulted, every prompt logged.
- Onboarding in 7 days — first SOP live by the end of week one.
The economics.
Pricing meant for a 20-person company, not a Fortune 500.
Tell us the queue
that's eating your week.
One Loom or one paragraph is enough. We'll come back with an SOP draft, an agent sketch, and a price within 48 hours.